Responsible Gambling is at the heart of our platform: we promote safe practices, provide control tools and offer confidential support for anyone who needs it. Stay informed, set limits and play within your budget while looking after your wellbeing.
Introduction and commitment to responsible gambling
Our commitment to Responsible Gambling is clear: we encourage personal limits, offer tracking tools and provide access to support resources. Play for fun, stick to your budget and contact our team if you feel gambling is taking over — you are not alone.
Protecting minors and age verification
We take the protection of minors very seriously: strict age-verification procedures, the requirement for ID and automated checks prevent underage access to accounts. These measures form part of our Responsible Gambling approach to ensure a safe, legally compliant environment.
Self-assessment: Are you gambling responsibly?
To find out whether you're gambling responsibly, carry out an honest self-assessment: have you exceeded your budget this month, do you feel irritable because of gambling, or is the time you spend playing encroaching on your social life? If so, use our Responsible Gambling tools or seek help.
Personal control tools (deposit, stake and time limits)
Easily set deposit limits, stake limits and session durations from your account to play with peace of mind. These tools support Responsible Gambling by preventing excess, allowing you to suspend or reduce your limits at any time via the security settings.
Self-exclusion and cooling-off periods
Self-exclusion and temporary breaks help you regain control. Activate self-exclusion for a chosen period, or use cooling-off periods to cut access immediately. These options are part of our Responsible Gambling approach and are easy to set up from your online profile.
Session reminders and reality checks
Session reminders and reality checks are essential for Responsible Gambling. Turn on a timer, schedule regular breaks and review your spending at the end of each session. These simple steps help maintain control, curb impulsivity and keep play enjoyable and healthy.
Protecting minors at home (filtering software)
Install filtering software on all household devices to block access to gambling sites and protect minors. Combine these tools with parental controls and strong passwords. These measures support Responsible Gambling and help keep your family safe.
Help, support and resource organisations
If you're experiencing gambling-related difficulties, you're not alone: contact our advisers, call national helplines (Joueurs Info Service), or consult specialised local organisations. We provide links, phone numbers and practical guides to obtain confidential, tailored support quickly.
Tips for staying in control
To stay in control, set clear deposit and time limits, turn on session reminders and take regular breaks. Talk about it if needed and consult friends, family or a professional: getting advice strengthens Responsible Gambling and helps prevent problematic behaviour.
Contact us for help
Contact us as soon as you need help: our confidential team is available 24/7 to listen, direct you to local resources and activate protective measures. We support Responsible Gambling and respect your privacy without judgement or pressure.
