Vbet Customer Support is available for any questions about games, deposits, withdrawals or technical issues. Our French‑speaking team replies promptly and courteously to help you make the most of the platform. To contact support, use the primary address [email protected] or write to [email protected] for general enquiries. Please include your player ID, a description of the issue and screenshots if necessary to speed up handling. Customer support is generally available 24/7 via the site’s live chat, and by email according to the hours shown on the Help page. In case of a dispute, check the FAQ first for quick answers; if the solution isn’t there, open a ticket via the contact form or send a message to [email protected]. For partnership or press enquiries, send a clear message to [email protected] specifying your organisation and the purpose of your request. Our team is committed to responding as quickly as possible.
Partners
We build long‑term, mutually beneficial partnerships with affiliates, media and online entertainment operators. If you represent a website, marketing agency or content team looking to promote our offers, our Partnerships team will review your proposal carefully. Benefits include competitive commissions, dedicated tracking tools, exclusive promotions and French‑language technical support to optimise your performance. To propose a collaboration, send a detailed email with an overview of your activity, traffic statistics and objectives to [email protected]. Requests related to affiliate programmes can be sent to [email protected], while marketing and co‑branding proposals should go to [email protected]. For general contact or if you’re unsure where to direct your enquiry, use [email protected]. We reply promptly and can arrange video conferences to define terms, KPIs and campaigns. Joining our partner network gives you tailored support and growth opportunities on the French market.
Press
Press relations and media enquiries: the Vbet France press team is available for information requests, interviews or access to press releases and visuals. To request an interview, ask for graphic assets or arrange a visit, send a message to [email protected] specifying your media outlet, deadline and the subject required. General enquiries may be sent to [email protected]; for technical questions related to press partnerships use [email protected]. We respond quickly and can provide press kits, high‑resolution logos, executive biographies and key figures on request. If you represent a local or international media outlet, feel free to propose article angles or editorial collaborations — our team will review each proposal carefully. In case of an urgent announcement or live event, include "URGENT - PRESS" in the email subject to expedite handling. All requests are treated confidentially and we aim to respond within 24 to 48 hours. Follow us on social media to receive our releases as soon as they are published.
Address
6 Pl. des Jacobins, 69002 Lyon, France
